All purchase orders must be paid in full by credit card prior to shipping. Msky only accepts payments via VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, and PAYPAL.
Orders are shipped Monday through Friday, excluding holidays. Any questions regarding your order can be answered by e-mailing us at
Return Address: 1458 S. San Pedro St. Suite L58, Los Angeles, CA 90015
- $10 standard shipping fee on all orders between $0-$49.99
- Free standard shipping on all orders over $50 to U.S. only within 48 States, not including Australia, Canada, or US Territories (Guam, Puerto Rico, or Virgin Islands).
- 3-day guaranteed shipping in the U.S is $15
-Next day guaranteed shipping in the U.S is $35
- Orders can take up to 7-14 days to arrive, this includes processing time but does depend on customer shipping location. We are shipping from Los Angeles, CA.
- An email will be issued, to the email that was provided at checkout - with shipping and tracking details. Please ensure all billing/shipping and email information are all correct for a speedy shipment.
- We currently use UPS and USPS for shipping, enabling us to ship to PO Boxes, APO & FPO addresses.
- Shopmsky.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, US Holidays, etc.
- Once an order is placed, a shipping-confirmation email will be issued that all items have been shipped. From the time the order leaves our facility, to this arriving at your shipping location, you will be able to track this item. Please make arrangements to be present at the time of delivery, because unfortunately, we are not held responsible for orders that show "Delivered" and are not received.
- If your package says "Delivered" and is not received, please contact USPS with your tracking number. Once packages are shipped out, the carrier has full responsibility for the delivery of your package. Please contact:
USPS Customer Service Number: 1 (800) 275.8777
Currently we do not ship internationally, except to Australia and Canada.
If an order is refused, undeliverable, or returned to sender there will be a shipping charge of $8 applied to reship your package. If you would like to cancel an order that has been returned back to us, there will be a 15% restocking fee will be deducted from your refund, to cover the cost of the original processing.
If you have any questions, concerns, or technically difficulties while placing your order, please feel free to contact us at Support@shopmsky.com